If you host your email and website with Atl-Connect, but we don't provide your upstream connection to the Internet, then you may need the following information to set up your email program:

• Your Incoming Mail Server should be set to pop3.yourdomain.com or pop3.atlcon.net.
• Your Outgoing Mail Server should be set to whatever mail server your ISP provides. For example, Earthlink customers should use smtp.earthlink.net. A general rule of thumb is that the outgoing mail server will be named smtp.ispdomain.com. Your ISP should allow you to "relay" through their outgoing mail server -- because you're on their network, they will be able to track any messages back to you.
• If your ISP doesn't allow you to relay through their mail server, we suggest you first contact their technical support department and request that they fix their mail server. However, if that doesn't work, and if they don't block outgoing connections on port 25 (the SMTP port), then you may be able to use our server for sending email. To do so, you'll need to follow these instructions:
  1. Set your outgoing mail server to smtp.atlcon.net
  2. Configure your mail client to use Authenticated SMTP for sending email. For example, in Outlook Express, you'd check the box labelled "My outgoing server requires authentication" on the Servers tab of the account setup.
  3. Specify your email address and password as the credentials to use when sending
  If you follow these rules, then you should be able to send through our servers even from a remote network (because you've told us who you are, so we know it's OK to send for you).

  Keep in mind that this approach is very much dependent on how your ISP has configured their network. They must allow you to make a connection on Port 25 to an external network, something that not all ISPs allow. The correct solution is for your ISP to allow you to relay through their mail server, and to allow you to pick up your mail from our (remote) servers.
  



• Finally, if none of these solutions work, you can use WebMail to send and retrieve mail using your browser; simply click here and log in with your email address and password.